Privacy Policy
At Rushanfoam, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or purchase our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Full name
- Phone number
- Email address
- Billing and delivery address
- Product and order information
- Information submitted through contact or inquiry forms
- Messages or other information you send to us
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and communicate about orders
- Respond to questions and customer inquiries
- Provide customer support
- Process payments where applicable
- Improve our products, services, and website
- Understand how visitors use our website
- Prevent fraud, abuse, and unauthorized activity
- Send important information related to your orders or our services
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent where required.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep products in your shopping cart
- Understand website traffic and usage
- Improve website functionality
- Provide relevant website features
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Orders and Payments
When you place an order through our website, we collect information necessary to process and fulfill that order.
Depending on the payment method you choose, payment information may be processed by a third-party payment provider. We do not necessarily store complete payment card or banking information on our own servers.
You should review the privacy policies of any third-party payment provider you use.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties when required to operate our business, including:
- Delivery and courier companies
- Payment service providers
- Website hosting and technical service providers
- Analytics or website service providers
- Professional advisers where necessary
- Government authorities or law enforcement when legally required
We only intend to share information that is reasonably necessary for the relevant purpose.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website or internet-based transmission can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.
8. Children's Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Ask us about how your information is being used
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the details provided below.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically.